How to submit a question?

Modified on Wed, 29 Jun, 2022 at 12:42 PM

Every client can contact us via our helpdesk for their requests, this just by clicking on 'Submit ':

When a new request has been submitted, we will receive this request in form of a ticket with a reference number. This reference number will be send to you in the reception-mail you receive in your mailbox.

Tip: Adding additional information, like

  • Building number (32-XXX-XXXX)
  • Building address
  • Apartment number
  • Serial number of meter
  • Pictures / files
  • ...

to your request, makes it possible for us to start right away on the subject.

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